American Conservatory Theater (A.C.T.)
is the Bay Area’s Tony Award–winning flagship theater. Renowned for a rich variety of programming, A.C.T. presents great plays and musicals, and pushes the boundaries of theatrical storytelling.

Led by Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein, A.C.T. operates in the historic Geary Theater (1,040 seats) and the modern Strand Theater (283 seats), both in downtown San Francisco. A.C.T. serves 250,000 patrons annually through a mainstage subscription season of seven productions, a holiday production, and various special presentations.

A.C.T. is the only American regional theater to house a professional actor-training program; actors who have studied at A.C.T. include Annette Bening, Benjamin Bratt, Nicolas Cage, Darren Criss, Harry Hamlin, Anika Noni Rose, Anna Deavere Smith, and Denzel Washington. A.C.T. takes pride in its tremendous legacy of performance and training, and plays a vital role in creating the art and artists of the future. 

What we look for in our staff: the ability to imagine, the energy to create and explore new ideas and the freedom of spirit to celebrate our diverse community.

Diversity makes us stronger. A.C.T. is committed to diversity in its programming and creating an inclusive work culture and environment that is reflective of the San Francisco Bay Area. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

No calls, please.

 

Assistant Front of House Manager

Status: Full-Time/Regular/Exempt
Reports to: Front of House Manager

The Assistant Front of House Manager will support the Front of House Manager in administration, planning, coordination and execution of regular season performances, trainings, orientations and special events with a focus on providing guests with impeccable Front of House experiences. Responsibilities will take place across all A.C.T. properties; the Geary, Strand and Costume Shop Theaters as well as several smaller performance spaces. The Assistant Front of House Manager is an informed liaison to FOH staff, box office, stage crew and patrons; helping the Front of House Manger to create a familial culture that is keenly focused on delivering impeccable guest experiences.

 

Job Requirements

  • Assist with scheduling of FOH staff (house managers, ushers, bartenders, security) for all productions across A.C.T.’s performance spaces as needed, including for subscription shows, student productions, donor events, rentals, and special performances and events.
  • Assist in the administration of budgeting tasks for FOH operations such as weekly payrolls (union & non-union), deposits and banking, weekly settlements; process invoices for payment.
  • Assist in the maintenance of inventory; necessary stock and supplies, including stock for bars and merchandise.
  • Assist in the administration of communications surrounding policies and procedures through a variety of channels; documentation, emails, onboarding, training and web content/site management.
  • Train and fill in as House Manager for shows at all A.C.T. venues, as scheduling gaps demand.
  • Evening and weekend availability.

 

Physical Requirements

  • Must be able to respond quickly, both mentally and physically, in order to handle competing requests, complaints, emergencies that might arise.
  • Agile up and down staircases.
  • Able to visit multiple venues (walking distances) over the course of a day.
  • Able to lift at least 35 lbs. (stanchions, program boxes, ticket stands, etc.).
  • Ability to see well while moving in a darkened theater.

 

Formal Preparation/Experience

  • Experience working administratively in a theater or audience management setting.
  • Attention to detail and demonstrated project and task management.
  • Positive customer service experience is required, verbal and listening skills, warm and welcoming demeanor.
  • Patient, creative problem solver.
  • Basic computer skills and accounting required.

 

Work Relationships

  • ACT: Work with other FOH staff, security, box office, stage management and stage crew as well as various other ACT personnel such as Artistic, Development and Marketing.
  • Non-ACT: Work with patrons, students, caterers and other groups renting theater spaces, or participating in industry and community sharing programs.
  • Constant contact and interaction with patrons, students, donors, board members, VIP’s, and others.

 

Additional Data/Notable Information

  • A.C.T. enjoys serving audiences across a wide spectrum of cultural backgrounds – the general public, VIPs, visiting students, organizations and groups - this position requires a friendly, helpful, and warm person who takes great pride in providing stellar experiences to all who enter A.C.T.’s spaces.

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Assistant Front of House Manager Search” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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Associate Director of Individual Giving

Status: Full Time/Regular/Non-Exempt
Reports to: Deputy Director of Development

Now in its 53rd Season and under the dynamic new leadership of Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein, American Conservatory Theater is seeking a vibrant and experienced individual gifts officer to join our donor-centric and high-performing Development team.  A newly created position, the Associate Director of Individual Giving (ADIG) will assist in leading the fundraising and strategy for the department through focus on building and stewarding a portfolio of significant mid-level donors.  The ADIG will work closely with department leadership, the A.C.T. Board of Trustees, and the Conservatory’s M.F.A. Board, while developing and honing their major gifts skills and helping to cultivate a culture of gratitude.

Through dynamic productions, intensive actor training in its Conservatory, an ongoing engagement with its community, and a commitment to the highest standards, A.C.T. nurtures the art of live theater.  As A.C.T. engages in the exciting work of redefining itself and poising the organization for even greater success through a robust strategic planning process, the Development department will play an even greater role in the future of the company.  With the launch of The Next Act campaign last year, A.C.T.’s fundraising team works closely with the Board to raise $12 million in support of artistic programming, repairs and upgrades to the Geary theater, and operational infrastructure in addition to annual fundraising that has achieved continuous growth.

 

Key Responsibilities of the Position

A key fundraiser and member of the Development team, the Associate Director of Individual Giving (ADIG) creates and implements an annual fund campaign (via direct mail, email, social media, and benefits program) to solicit new and renewed gifts from mid-level ($2,500-$9,999) donors, as well as subscribers and ticket buyers. Specific responsibilities include:

  • Oversee and grow an annual fund mid-level donor base through acquisition campaigns (direct mail, personal visits, email, telephone solicitation and written proposals); increase revenue from current annual fund base through renewals, upgrades, and additional solicitations primarily for A.C.T.’s Directors Circle ($2,500 - $9,999) group of donors.
  • Manage all aspects of producing campaign materials, including annual Directors Circle membership brochure, subscription add-on piece, and various other fundraising materials as needed.
  • Oversee, with Special Events staff, the creation and execution of the annual Directors Circle dinner, an elegant benefits fulfillment evening, and the annual Saturday Salon, a pre-show brunch.
  • Work closely with Research and Prospect Manager to oversee Directors Circle prospect identification and cultivation while engaging and coordinating the activities of volunteer co-chairs, trustees, senior staff and other department members.
  • Partner with the volunteer chair of the M.F.A. Board, operating as staff liaison to the committee, coordinating four meetings per year, overseeing the planning of cultivation events, and implementing the Trustee-host program.
  • Oversee and support the efforts of third-year M.F.A. students by leading a fundraising campaign in support of their final showcase performance, preparing and positioning them for a career in acting in theaters across the nation and beyond; manage fundraising initiatives pertaining to M.F.A. student scholarships and awards.
  • Serve as liaison and key staff strategist to newly formed Rising Leaders Group, a fundraising initiative to attract and acquire younger donors in their 30s and 40s via special events and programming, headed up by Trustee and other volunteer leadership.
  • Assist in developing, strategizing, and implementing A.C.T.’s planned giving program as staff liaison to the Prospero Society, a volunteer-led legacy giving committee; plan three meetings, and a brunch (in conjunction with event staff) annually.
  • Manage the Development Assistant, who provides daily administrative support to the Individual Giving team, as well as others across the department.
  • Evaluate and shape the benefits fulfillment program in coordination with Donor Relations and Memberships Manager, including back-stage tours, rehearsals, and other donor membership events.
  • Attend regular theater performances, dinners, receptions and special events, including three annual fundraisers, with prospects, donors, and Trustees.
  • Assist with donor information management by maintaining up-to-date donor profiles in the system, updating website content, and ensuring that all gifts are recognized correctly and acknowledged in a timely manner.

 

Professional Qualifications

  • 3-5 years of experience in a non-profit development/membership office, cultivating, soliciting and stewarding major gifts, ideally at a performing arts organization
  • Strong knowledge of fundraising strategies
  • 1-2  years of experience managing and motivating volunteers and staff
  • Excellent written and verbal communication skills
  • Demonstrated ability to multi-task and work under pressure of strict deadlines
  • Strong MS Office programs skills:  Word, Excel, PowerPoint, Outlook, etc.
  • Database experience; Tessitura a plus

 

Personal Attributes

  • A positive team player with a “can do” attitude
  • A superb commitment to customer service
  • Ability to liaise comfortably with a wide array of individuals, from staff to high-net-worth donors and Trustees
  • Strong attention to detail
  • Creative thinker and negotiator
  • Sense of humor a must
  • An interest in the performing arts and the ability to articulate their importance
  • A self-starter with a strong work ethic

 

Compensation/Schedule

This is a full-time, exempt position with benefits.  This position works A.C.T.’s normal business hours of 10 a.m. to 6 p.m. (with flex time possible), with periodic evenings and weekends required

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Associate Director of Individual Giving Search” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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Cafe Attendant

Status: Part time/up to 35 hours per week.
Reports to: Cafe Manager
Salary: Hourly plus tips

American Conservatory Theater seeks an food and beverage preparer / server for the Strand Café, which is situated in the lobby of the Strand Theater at 1127 Market Street.  Shifts are available during the Café’s regular operating hours: 8 AM to 4 PM Monday through Friday. Additional shifts are available weekday evenings and on weekends when there are performances in the theater.

Duties include professionally preparing and serving hot or cold beverage and prepared foods for a variety of patrons, cleaning cafe areas & equipment, restocking supplies, operating registers and balancing cash banks.

Food service and cash handling experience required. The ideal candidate will be self-motivated, able to uphold & enforce health codes, as well as adhere to company policies and procedures. Must be punctual; have an exemplary attendance record; be able to stand for extended periods of time; and be able to lift up to 50 lbs.

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Cafe Attendant Search” in the subject line.

Conservatory Design & Production Associate (Lighting)

Department: Conservatory Production
Reports to: Conservatory Production Manager
Classification: Seasonal, 40 weeks, Hourly
Benefit Eligibility: Eligible

American Conservatory Theater (Lort A) in San Francisco seeks a Conservatory Design & Production Associate (Lighting). This position will work in close collaboration with the Conservatory Production Manager and Conservatory Design and Production Associates to oversee load-in, tech, and operation of the ACT Conservatory productions. The Conservatory, led by Melissa Smith, now serves 3,000 students every year. It was the first actor training program in the United States not affiliated with a college university accredited to award a master of fine arts degree. The Conservatory is made up of the MFA program, Young Conservatory and the Education departments. The Conservatory season consists of 20-25 productions of various sizes in multiple venues.

Responsibilities:

  • Work in tandem with the Conservatory Production Manager to oversee the realization of all physical production elements for the Conservatory, Young Conservatory and Education Departments productions and events on and off A.C.T’s campus.
  • Coordinate and implement all technical needs and schedules for any Conservatory productions and other A.C.T projects and events.
  • Oversee theatrical lighting, from initial design through execution and installation, for Conservatory and other ACT projects or events.
  • Create and distribute lighting design paperwork, including light plots and Lightwright documentation.
  • Lead lighting hang and focus calls.
  • Participate in the load-ins, load-outs, and set-up/tear-down of event and performance spaces, for all departments including lighting, video and audio.
  • Act as liaison with designers to determine, in consultation with the Scenic Conservatory Design Associate, the technical and budgetary feasibility of all designed aspects of the productions.
  • Hire and supervise of over-hire crews for each show in tandem with Conservatory Production Manager.
  • Act as primary technical and production contact for any A.C.T rentals as assigned.
  • Maintain and enforce schedules for load-ins and strikes.
  • Maintain lighting inventory under the direct purview of the Conservatory Production Manager.
  • Assist in the recommended maintenance of equipment, tools, facilities and the reporting of necessary repairs.
  • Assist the Conservatory Production Manager in the recommended maintenance of machinery, equipment, tools, facilities and the reporting of necessary repairs. Maintain and organize all Conservatory storage spaces.
  • Manage personnel safety and uphold safety protocols within the department. Participate in all required training.
  • Work with A.C.T shops including but not limited to costume, wigs and prop shops to support Conservatory programs.
  • Participate in Conservatory season planning and programming.
  • Production manage other A.C.T events and rentals when assigned.

 

Qualifications, Education, and Experience:

  • Bachelor’s Degree in technical theater or equivalent work experience in university production management or stage management is preferred.
  • Excellent work ethic including but not limited to: time management, work flow management, self motivation, diplomacy, interpersonal and collaborative communication skills, and management of multiple tasks.
  • Hands on leadership, creative problem solving and critical thinking required.
  • Strong verbal, interpersonal communication skills and writing skills. 
  • Experience managing expenditures, creating schedules and meeting deadlines.
  • Experience reading and interpreting drawings and other technical materials.

 

Necessary Skills

  • Proficiency on PC and OSX including MS Office Suite, VectorWorks, and Lightwright. Proficiency in ETC console programming.
  • Valid Driver’s License and a clean DMV report required.
  • Must be able to lift 75 pounds. Must be able to climb ladders.
  • Must be able to drive large vehicles with scenery and equipment between A.C.T. locations.
  • Work irregular hours, evening hours, long hours and weekend as required.
  • Ability to work independently and part of a team.

 

Desirable Skills

  • Knowledge of Q-Lab.
  • Knowlegde of production video/Watchout systems

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Conservatory Design & Production Associate (Lighting) Search” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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Conservatory Production Manager

Status: Full Time/Regular/Exempt
Reports to: Director of Production
Salary: DOE + Benefits

Scope: American Conservatory Theater (LORT A) in San Francisco, seeks a Conservatory Production Manager to run the Conservatory production department. The Conservatory, led by Melissa Smith, now serves 3,000 students every year. It was the first actor training program in the United States not affiliated with a college or university accredited to award a master of fine arts degree. Danny Glover, Annette Bening, Denzel Washington, Benjamin Bratt, and Anika Noni Rose are among the conservatory's distinguished former students. With its commitment to excellence in actor training and to the relationship between training, performance, and audience, the A.C.T. Master of Fine Arts Program has moved to the forefront of America's actor training programs, while serving as the creative engine of the company at large. The Conservatory is made up of the MFA program, Young Conservatory and the Education departments.

 

Responsibilities:

  • Oversee the realization of all physical production elements for the productions and events related to the Master of Fine Arts program, Young Conservatory and Education Departments on and off A.C.T’s campus.
  • Supervise Conservatory production team including Production & Design Associates.
  • Hire, supervise and support Stage Managers, Designers, Stage Management Fellows and Technicians.
  • Oversee and manage the Conservatory production budgets and schedules.
  • Perform work for all productions including budget creation, hiring, scheduling, paperwork prep, production meetings, processing production payroll, equipment rentals and scheduling of technical staff and crew.
  • Plan, oversee and execute the annual showcase event for the MFA program which includes travel to LA and NYC.
  • Plan, oversee and execute festivals associated with the Conservatory and touring education programs.
  • Work closely with each program director, visiting artists, designers, faculty guest directors, union and non-union technicians, wardrobe personnel, and stage managers to present the highest quality shows and events with the resources allocated.
  • Work with A.C.T shops including but not limited to costume, wigs and prop shops to support Conservatory programs.
  • Work with A.C.T departments such as front of house, facilities, box office, marketing, development to ensure the success of Conservatory programs.
  • Participate in Conservatory season planning and programming.
  • Production manage other A.C.T events and rentals as assigned by the Director of Porduction.

 

Qualifications, Education and Experience:

  • Bachelor’s Degree in technical theater or equivalent work experience.
  • Work experience in university production management or stage management desired.
  • Hands on leadership, creative problem solving and critical thinking required.
  • Strong verbal, interpersonal communication skills and writing skills.  
  • Experience managing expenditures and creating budgets, creating schedules and meeting deadlines
  • Experience reading and interpreting drawings and other technical materials
  • Working knowledge of Microsoft Excel and Word and PowerPoint.
  • Working knowledge of Autocad and/or Vectorworks desirable
  • Valid Drivers’ license and clean DMV record required.
  • This position is physical in nature. The ability to reach above head, lift up to 30 pounds and repeatedly ascend and descend stairs is essential.

 

Ability to:

  • Interact with a diverse group of constituents including faculty, administrative staff, technical crews and students.
  • Organize and communicate information clearly, both verbally and in writing
  • Understand the concept of educational theatre production and the working learning environment.
  • Travel between any/all A.C.T. locations and other assigned local travel
  • Work in a detail oriented manner, be resourceful and flexible, and be able to handle multiple tasks simultaneously
  • Effectively problem solve and troubleshoot
  • Face demanding situations with tenacity, diplomacy, and sensitivity under pressure
  • Work independently and as part of team
  • Work irregular hours, evening hours, long hours and weekend as required

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Conservatory Production Manager Search” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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Design & Production Associate

Status: Full Time/Regular/Exempt
Reports to: Director of Production
Salary: DOE + Benefits

Scope:  American Conservatory Theater (LORT A) seeks a Design and Production Associate to work closely with the Production team as a key production liaison to guest designers and all internal shops and departments. The primary focus will be managing the implementation of lighting designs, execution of technical drawings and associated paperwork for the main stage season. Although the emphasis will be on lighting and projections, the Design & Production Associate will also work with the other production departments in a similar capacity.  The Design & Production Associate also provides design support to shows and projects in the absence of a guest designer, and participates in the technical planning, budget forecasting and other administrative duties within the department.

 

Responsibilities:

  • Serve as a key production liaison between designers, shops and all production staff during the design development process regarding questions, changes, revisions, technical coordination, deadlines and budgets for all main stage shows
  • Serve as the Assistant Lighting Designer during all tech rehearsals and previews for all main stage shows, and as necessary, assist the projections and sound departments during tech
  • Assist designers with drafting designs into accurate and current theater or event space plans.  Provide designers with all pertinent information including floor pans, sections, inventories and line set schedules
  • Generate and maintain all other show paperwork including line set schedules and industry standard lighting paperwork
  • Continually track and update changes on all design information and drawings
  • Research, price and order or rent equipment & expendables for shows and the general inventory within the department.
  • Assist in managing and recommending maintenance & upkeep of equipment, tools, and facilities as well as purchasing, scheduling and labor to receive and install parts and replacement equipment
  • Manage the upkeep and organization of files on the server filing system for the Design Studio
  • Assist Stage Management with set-up in the rehearsal studio, including but not limited to rehearsal lighting practical effects, rehearsal sound system, and the creation or sourcing of rehearsal sound cues or music or video.
  • Assist with budget estimates, financial projections and staff planning as needed. 
  • Understand and work within the parameters of all Union labor contracts, including: IATSE Stagehands, USA Designers and AEA Stage Managers.
  • Design and provide other production management duties, and technical support, as assigned, for the Conservatory, MFA, Young Conservatory, educational programs and initiatives, rentals and other events under the umbrella of A.C.T.
  • Creation and upkeep of tech packages for all A.C.T. venues for both internal use and rental purposes.

 

Ideal Requirements:

  • A BA/BFA in technical theatre or equivalent professional experience ( 2 years+) in technical theatre with an emphasis lighting design
  • Proficient in theatre drafting and CAD drafting as well as industry standard lighting software required
  • Knowledge and experience with state of the art computer lighting control systems, audio & video playback systems, and show control
  • Willingness to work on an irregular schedule including overtime as needed.
  • Experience in managing budgets and expenditures.
  • Excellent oral, writing, and interpersonal skills.
  • Excellent work ethic and a sense of humor is a must. 
  • Strong computer skills a must. Proficiency on PC (preferred) and MAC using Microsoft Office.
  • Valid Driver’s License and a clean DMV report required.
  • Must be able to lift 35 pounds.

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Design & Production Associate” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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Development Assistant

Status: Full Time/Regular/Non-Exempt
Reports to: Associate Director of Individual Giving
Salary: DOE + Benefits

American Conservatory Theater nurtures the art of live theater through dynamic productions, intensive actor training in its Conservatory, and an ongoing engagement with its community. Under the leadership of Artistic Director Pam MacKinnon and Executive Director Jennifer Bielstein, A.C.T. embraces its responsibility to conserve, renew, and reinvent the rich theatrical traditions that are our collective legacy, while exploring new artistic forms and new communities. A commitment to the highest standards informs every aspect of A.C.T.’s creative work.

 

Key Responsibilities of the Position
The Development Assistant provides essential administrative support to A.C.T.’s very busy Development department.  Main duties include, but are not limited to: 

  • Provide lead administrative support to Director of Development and Deputy Director of Development, including scheduling meetings and preparing important meeting documents and materials.
  • Provide overall administrative support to department as needed.
  • Serve as staff support for Development Committee, Board Committee on Trustees and Governance, Business Leadership Council, and MFA Board meetings. Send out invitations, produce meeting materials, make follow-up calls, arrange refreshments, and take meeting minutes.
  • Create and send out acknowledgments at all levels and ensure donors are thanked in a timely and accurate manner.
  • Assist with donor communications including, but not limited to, pledge reminders.
  • Work with Donor Relations & Membership Manager to track and fulfill individual membership benefits.
  • Assist Director of Development with creation of corporate sponsorship proposals, contracts, fulfillment and/or activation events, and corporate benefits fulfillment.
  • Assist Director of Institutional Giving with collection of grant back-up materials and other documents. 
  • Provide assistance, as needed, to Special Events team, managing guest lists, working registration table, and other duties as directed.
  • Assist Development Research and Prospect Manager with database updates.
  • Assist Senior Manager of Development Operations with gift processing, tracking, and list pulls and management.
  • Provide coverage and assistance to VIP Ticketing Hotline as needed.
  • Participate in special events assistance, individual, fundraising, and donor stewardship events.

 

Professional Qualifications

  • 2-3 years administrative support experience, preferably in a non-profit setting
  • Strong computer skills:  Word, Excel, PowerPoint, etc.
  • Database experience; Tessitura a plus
  • Strong attention to detail and written and oral communication skills
  • Ability to liaise comfortably with a wide array of individuals, from staff to high-net-worth donors and trustees

 

Personal Attributes

  • A positive team player with a “can do” attitude
  • A self-starter with a strong work ethic and commitment to excellence
  • Ability to prioritize a variety of tasks with competing deadlinesSense of humor a must
  • An interest in the performing arts

 

Compensation/Schedule

This is a full-time non-exempt position with benefits.  This position works A.C.T.’s normal business hours of 10 a.m. to 6 p.m., with periodic evenings and weekends required.

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Development Assistant” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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Development Research and Prospect Manager

Status: Full Time/Regular/Exempt
Reports to: Deputy Director of Development

Key Responsibilities of the Position
This is a full-time position responsible for the management of research for the entire A.C.T. Development department, with specific emphasis on overall prospect management and prospects related to board, major gifts, corporate, foundations, the Committee of Trustees and Governance (COTG) and Development committees, and any additional fundraising and/or capital campaigns as needed. Management of these activities includes: prospect research, database analysis, project management and gift strategy. The Development Research and Prospect Manager (DRPM) is also responsible for leading the Development team regarding standards for donor information related to prospect management and the maintenance of a moves management system in Tessitura. Additionally, the DRPM will be a key team leader in the organization’s management of Tessitura CRM system and will be the department’s lead administrator of its iWave prospecting software. The DRPM plays an integral role in creating and implementing the overall strategy of the fundraising department. 

 

Reporting
The Development Research and Prospect Manager will report to the Deputy Director of Development and will work collaboratively with the Director of Development and other gift officers on collecting prospect research and strategizing gift solicitations.

Responsibilities

Prospect Identification:

  • Use data mining, donor analytics and predictive modeling techniques to identify new prospects within the database.
  • Regularly read all appropriate newspapers, websites, business journals, real estate updates to populate and replenish the prospect pool.
  • Proactively identify 15-20 robust prospects per month for individuals, foundations, and corporate giving.
  • Proactively identify prospects for Committee on Trustees and Governance pipeline.
  • Follow up with staff and committee members to keep them on target with tasks and assignments.
  • Remain current on significant gifts, events, etc., in the community to identify new prospects not necessarily within A.C.T.’s database.
  • Ensure effective integration of prospect screening data as appropriate.
  • Pull targeted lists to support special events, major and mid-level gifts, planned giving, in-kind donations and other development outreach efforts.

 

Prospect Research:

  • Conduct biographical and financial research using recognized prospect research procedures, electronic databases, on-line reference resources, and printed resources.
  • Create reports on prospect information and collect research, integrating information from a variety of sources into a format designed for efficient review.  Reports include full bios, thumbnails for special events, short summaries for board members and other formats as requested.
  • Create prospect-related materials for Development and COTG committee meetings.
  • Prepare prospect-related materials for all special events, including cultivation assignments and seating notes.

 

Prospect Management:

  • Oversee and maintain the organization’s moves management system in Tessitura, ensuring all pipelines are moving forward on time and solicitation and biographical information is consistently updated.
  • Train and oversee Development staff on the utilization of the prospect management system. 
  • Actively participate in cultivation/solicitation planning meetings, including direct mail campaign solicitations
  • Work with Individual Giving staff, Institutional staff, Development Assistant and others to track moves/management of corporate, foundation, board and individual giving prospects.
  • Manage and maintain movement through pipeline for use as a visual representation of forward movement of prospects.
  • Ensure gift officers and other front-line fundraisers participate in and adhere to the moves management system.
  • Enter data and pull/edit reports.
  • Track and updated financial projections and forecasts for all major donor campaigns.

 

Data Oversight:

  • Maintain integrity of donor data, including creating protocols for team to follow.
  • Schedule database record merges.
  • Join database User Group and work on projects for the database in accordance with technology updates and changing best practices.

 

Professional Qualifications:

  • Two to three years of development research experience
  • Strong project management skillset
  • Strong computer and database management skills; familiarity with the Tessitura database is highly desired.
  • Superior oral, written communication and presentation skills
  • Regularly problem solve and negotiate with tact and diplomacy 
  • Successful candidate will be expected to adhere to the Code of Ethics of APRA, the professional association related to prospect research and fundraising

 

Personal Attributes:

  • A researcher’s innate drive to “dig deeper”
  • Personable, positive and diplomatic individual with integrity and a sense of humor, who works effectively with Board, donors, volunteers and staff
  • Strong initiative, self-confidence, creativity, and entrepreneurial skills, who enjoys working as a team player but also has the capability to work independently and as a self-starter
  • Well-organized, able to plan and manage strategically yet have sufficient focus on details to assure effective implementation and follow through
  • Genuine interest in the arts who understands and supports A.C.T.’s mission with natural ability to articulate this mission and role to others
  • An innate ability to inspire those working with him/her toward accomplishing common objectives and goals

 

Compensation/Schedule:

This is a full-time exempt position with benefits. This position works normal business hours with periodic evenings and weekends required.

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Development Research and Prospect Manager Search” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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Digital Engagement Manager

Status: Full Time/Regular/Exempt
Reports to: Director of Marketing & Communications

The Digital Engagement Manager is part of the American Conservatory Theater (A.C.T.) Marketing Department and leads strategic development and execution of digital marketing initiatives across paid, owned and earned channels designed to build brand awareness, audience engagement, audience development and revenue for the organization. Guided by A.C.T.’s brand and goals, the Digital Engagement Manager manages all digital marketing efforts by leveraging the organization’s digital platforms to increase ticket revenue, subscriptions, donations, education and community program efforts, as well as drive traffic to the website and build patron loyalty. A natural collaborator, the Digital Engagement Manager will partner with internal teams and external agencies to ensure alignment with and achievement of A.C.T.’s goals as well as adherence to best practices. A strong project manager, the position oversees programs from inception through execution and reporting, ensuring successful delivery against goals.

 

Job responsibilities include:

  • Develop and maintain the structure and design of the A.C.T. website to ensure that the user experience is optimized through navigation, page design/layout, and e-commerce path
  • Work closely with in-house visual design team to create useful high-quality digital materials – images, videos, sound bites, and other assets – per the digital plan and as needed
  • Manage relationships with third-party vendors and consultants to ensure efficient operation and maintenance of A.C.T.’s website, digital advertising and ticketing platform (Tessitura)
  • Support website integration and efficiency of ticketing functionality (Tessitura)
  • Develop and manage email marketing campaigns for subscriptions, single-tickets and revenue generating goals
  • Manage social media campaign strategy – both paid and organic
  • Ensure clear and cohesive messaging across all of A.C.T.’s digital channels, including web, email, social media and digital advertising campaigns
  • Work closely with digital marketing agency to implement campaigns that support various organizational initiatives driving subscriptions, ticket sales, patron engagement, and report out on results
  • Track and report on website analytics, audience data and digital marketing campaigns in order to measure effectiveness and adjust strategies as needed
  • Monitor A.C.T.’s performance in both paid digital advertising and organic search engine optimization to ensure that all campaigns are performing optimally
  • Manage relationships with stakeholders across multiple departments to prioritize and publish web content
  • Develop and maintain website, email and social media calendars
  • Edit, proofread, review, and write (as needed) fresh content for the A.C.T. website and blog with content producers and Publications manager
  • Actively stay up-to-date on emerging trends in technology and web best practices, including those related specifically to non-profits and the performing arts
  • Other relevant responsibilities and projects as assigned
  • Manage Digital Engagement Marketing Associate

 

Minimum Qualifications

  • Bachelor’s degree or equivalent work experience in a related field
  • Experience in email marketing, website content management, and creating content (copy, images, template building) for digital and social media marketing campaigns
  • Knowledge of HTML/CSS, web content management systems, Adobe Creative Suite (Dreamweaver, Photoshop, and InDesign in particular), Adobe Experience Manager
  • Experience with email marketing tools (WordFly, Mail Chimp, Survey Monkey) highly desirable
  • Experience with Tessitura or other performing arts ticketing system and e-commerce best practices a plus
  • Demonstrable experience managing social media marketing
  • Familiarity with project management tools such as ASANA. Slack or similar
  • Able to set priorities, coordinate multiple projects simultaneously, and successfully meet firm deadlines
  • Outstanding attention to detail and exemplary diplomacy, problem-solving and teamwork skills
  • Strong analytical and project management skills
  • Must enjoy making data-driven decisions and working cross-functionally with ticketing and IT teams.
  • Familiarity with practices of Google AdWords and web analytics
  • Excellent communication (written and verbal), presentation and interpersonal skills
  • Self-starter, self-motivated and a team player
  • Ability to manage several concurrent activities and thrive in a fast-paced environment
  • Some experience with Chicago Manual of Style a plus
  • Passion for the performing arts is a plus
  • Possesses a spirit of curiosity, creativity, and innovation

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Digital Engagement Manager Search” in the subject line. 

    Deadline: Open until filled. Position is available immediately.


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Flyrail Operator

Status: Full Time/Seasonal
Reports to: Director of Production
Salary/Benefits: I.A.T.S.E. Local 16

Scope: As a working member of the Geary Theater house crew and an assistant to the Head Carpenter, the Flyrail Operator is responsible for the installation and safety of all the rigging during work calls, load-ins and load-outs for A.C.T.’s Geary Theater main stage productions, including events and rentals. The Flyrail Operator is also responsible for oversight and management of the maintenance and upkeep of all rigging systems and equipment in the Geary Theater. The Flyrail Operator will serve as a member of the run crew during the tech process and for the run of most shows in the theater.

 

Responsibilities:

  • Participate in the planning and safe installation of all rigging on the Geary Theater main stage
  • Assist the Head Carpenter with managing and directing the work of the carpentry crew during all load-ins and load-outs
  • Work as part of the non-departmentalized run crew for productions on the Geary Theater main stage. This can sometimes include working as a spot light operator during the run of a show.
  • Actively provide support for the operations of rehearsals, special events, rentals and any additional company functions such as backstage tours, photo shoots, B-Roll, web streaming, etc…
  • During “tech”, attend and participate in all post rehearsal and post performance tech notes sessions
  • Work with the Head Carpenter and Production Team to procure, rent or purchase equipment and expendables as needed per show
  • Work with the Head Carpenter and Production Team to update show documentation pertaining to the rigging of a show. This includes the exact measurements of the line sets, spot lines, trims & weight of overhead scenery
  • Stay informed about each production by reading production notes, rehearsal reports and performance reports. Respond to any reported problems and be readily available for troubleshooting
  • Assist the Head Carpenter with the planning, implementation and maintenance of ACT’s automation equipment
  • Perform the upkeep, repairs and routine maintenance of all ACT rigging systems and equipment. Ensure that external, certified vendors inspect and test motors on an annual or bi-annual basis
  • Work with and communicate with department heads to maintain a unified and organized house crew
  • Assist Production Management in the recommended maintenance of machinery, equipment, tools, facilities and the reporting of any necessary repairs
  • Keep informed and up to date with training and skills including changes, technical advancements and safety protocols in the industry
  • Attend other production meetings, as requested
  • Manage personnel safety and uphold safety protocols within the department. Participate in all required training
  • Other duties as assigned

 

Qualifications, Education and Experience:

  • Previous significant Flyrail and Stage Rigging experience required (minimum three years).
  • ETCP Certified Rigger–Theatre (desirable)
  • Significant knowledge and experience with single purchase counterweight rigging systems and hemp fly system
  • Significant knowledge and experience with chain motor rigging, including maintenance and troubleshooting
  • Basic stagecraft skills, including carpentry, electrical and sound
  • Complete understanding of backstage etiquette
  • Exceptional collaborative attitude. Exceptional customer service attitude
  • Excellent work ethic including but not limited to: time management, work flow management, self motivation, diplomacy, and interpersonal and collaborative communication skills
  • Must be able to lift 50 pounds

 

Ability to:

  • Organize and communicate information clearly, both verbally and in writing with directors, designers, staff and technicians
  • Work in a detail-oriented manner, be resourceful and flexible, and be able to handle multiple tasks simultaneously
  • Apply feedback to improve performance
  • Effectively problem solve and troubleshoot
  • Face demanding situations with tenacity, diplomacy, and sensitivity under a lot of pressure
  • Work independently and as part of team
  • Work irregular hours, evening hours, long hours and weekend shifts as required

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Flyrail Operator Search” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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House Manager

Status: Seasonal, part-time, non-exempt
Reports to: Front of House Manager

The House Manager is Supervisor to all Front of House staff for each performance and responsible for providing guests with impeccable Front of House experiences. Performances are at the Geary, Strand and Costume Shop Theaters as well as several smaller performance spaces. The House Manager is an informed liaison to FOH staff, box office, stage crew and patrons, offering warm and welcoming customer service to all who enter our theater spaces. The House Manager is also charged with overseeing patron (and staff) safety, and is the point person in the event of emergencies.

 

Job Requirements

  • Is able to address unique or special situations quickly and efficiently such as special events around a performance or a patron requiring special attention.
  • Is able to provide guests and staff with a welcoming, warm and supportive demeanor.
  • Solves problems efficiently and appropriately.
  • Oversees that all spaces (theater, lobbies, bars, etc) are maintained in a clean, comfortable, safe state.
  • Prepare nightly deposit from the bars and distributes bartender tips.
  • Prepare nightly sales and house management reports.
  • Work with stage management to ensure the performance starts on time and runs smoothly.
  • Current training in First Aid, CPR and AED knowledge are a plus. Training will be provided to appropriate candidates.
  • Evening and weekend availability.

 

Physical Requirements

  • Must be able to respond quickly both mentally and physically in order to handle competing requests, complaints, emergencies and other high pressure situations that might arise. 
  • Agile up and down staircases. 
  • Able to lift at least 35 lbs (stanchions, program boxes, ticket stands, etc.). 
  • Ability to see well while moving in a darkened theater.

 

Decision Making

  • House manager must be able to solve problems, deal with emergencies and handle personnel issues immediately and equitably.
  • Communication must be clear, open and consistent.

 

Formal Preparation/Experience

  • Experience working in a theater or audience management setting.
  • Positive customer service experience is required, verbal and listening skills, patient, warm and calm demeanor.
  • Must have experience managing diverse audiences.
  • Basic computer skills and accounting required for accurate preparation and maintenance of financial records and daily reports.

 

Work Relationships

  • ACT: Work with other FOH staff, security, box office, stage management and stage crew as well as various other ACT personnel such as development and marketing.
  • Non-ACT: Work with patrons, students, caterers and other groups renting theater spaces, or participating in industry and community sharing programs.
  • Constant contact and interaction with patrons, students, donors, board members, VIP’s, and others.

 

Additional Data/Notable Information

  • A.C.T. enjoys serving audiences across a wide spectrum of cultural backgrounds – the general public, VIPs, visiting students, organizations and groups - this position requires a friendly, helpful, and warm person who takes great pride in providing stellar experiences to all who enter A.C.T.’s spaces.

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “House Manager Search” in the subject line. 

    Deadline: Open until filled. Position is available immediately.


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Overhire Wigs Run Crew

Status: Seasonal, Hourly, Production-by-production basis
Reports To:
Wig Supervisor
Salary:
DOE (Not Eligible for Benefits)

A.C.T is looking for seasonal overhire wigs run crew for its upcoming productions in 2018. The Wigs Crew is responsible for the overall execution and implementation of the running and maintenance of the wigs, hair and makeup during A.C.T. productions. They shall maintain the integrity of the wig and hair design throughout the production as established by the Wig Master. They assist actors with the application and removal of all wigs, facial hair and makeup. They are responsible for documenting and updating pre show and run of show paperwork as well as taking photographs of the actors in their character looks for the show bible. They shall participate in the inventorying, upkeep and maintenance of the basement wig room supplies during the production run.

Responsibilities:

  • Running and maintenance of the wigs, hair and makeup during the production from load in until the closing and load out.
  • Completes pre-show and post show duties including: application and removal of wigs and facial hair, styling actors hair and specialty makeup application.
  • Assist Wigs Supervisor in creating wig running crew paperwork to assure that all actor hair and makeup needs are met.
  • Participate in providing updated or amended wig run crew track paperwork to the Wig Supervisor in a timely fashion.
  • Assist in the creation of a Show Bible by providing all paperwork documents to the Wig Master as well as taking archival photos of each characters looks (and as applicable changes to the look).
  • Attend Designer Runs and other pertinent pre-dress rehearsal meetings as assigned by Wig Supervisor.
  • Implement hair and make-up design applications as established by the Wig Master.
  • Work with Wig Master and Stage Management to schedule wig calls for performers during the tech, tech/ preview and performance period.
  • Work with the Sound Department to incorporate any microphone placement into the Wig design.
  • Maintain all wigs and facial hair elements as assigned, including cleaning and restyling as needed.
  • Participates in the inventorying, upkeep and cleanliness of the Geary wig room, stock and common wig/ wardrobe areas to maintain a well-stocked, clean and organized wig room.
  • Notifies Wig Master immediately of any damage to wigs or show-related incidents and issues.
  • Other duties as assigned, including but not limited to; cleaning and resetting the wigs and makeup items, ventilating or fronting hair items.

 

Qualifications:

  • Education and/or significant high level, hands on professional experience (minimum one year) with an emphasis on wig & make-up and theater.
  • Proficient styling and maintaining all types of wigs and facial hair.
  • Applied all lace, human hair wigs.
  • Familiarity with hygiene and sanitation techniques related to make-up, wigs, and hair.
  • Familiarity with period and historical hairstyles and makeup.
  • Excellent work ethic including but not limited to: time management, self-motivation, diplomacy, and interpersonal and collaborative communication skills.
  • Must be able to sit and stand for long periods of time. Job requires continuous and repetitive use of hands and wrists, for fine gripping and forceful gripping. Ability to reach above head, lift up to 15 pounds and repeatedly ascend and descend stairs is essential.
  • Ability to do a variety of men’s haircuts, as needed and cosmetology license a plus
  • Experience with prosthetic application and painting a plus
  • Ventilating and wig making experience a plus


Able to:

  • Organize and communicate information clearly, both verbally and in writing
  • Work in a detail oriented manner, be resourceful and flexible, and be able to handle multiple tasks simultaneously
  • Effective problem solving abilities
  • Face demanding situations with tenacity and sensitivity under pressure
  • Work independently and as part of team
  • Work irregular hours, evening hours, long hours and weekend as required

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.orgwith “Wigs Run Crew Search” in the subject line.

Non-Union Stage Crew

Status: Hourly, Overhire

American Conservatory of Theater is collecting resumes for upcoming non-union overhire positions working at The Strand Theater, our newly-reopened 283 seat venue in the Central Market area. Overhire for load in/load out positions sought in the following areas:

  • Carpentry/Master Carpenter
  • Rigging
  • Props
  • Electrics
  • Sound/Tech
  • Scenic Artists

Resumes also being accepted for run crew positions.

Candidates should have a well-rounded production background, in addition to the necessary skills and experience in the fields in which they are applying.

Hiring is on per-show basis throughout the season/year and compensation is based on an hourly rate and is commensurate with experience.

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.orgwith “Non Union Stage Crew Search” in the subject line.

Deadline: Ongoing



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Strand Rembe Head Carpenter

Status: Non-Exempt
Reports to: Production Manager
Department: Production
Salary/Benefits: I.A.T.S.E. Local 16
Classification: I.A.T.S.E Local 16 Seasonal Position
Rate: 21.68/hr
Schedule: Schedule varies. Evenings and weekend hours required during tech and performance periods. Seasonal Employment is generally (22) weeks per season

Scope: American Conservatory Theater seeks a Head Carpenter for the Strand Rembe Theater (LORT C) for its subscription programs. The Head Carpenter is a working member of the stage crew and shall be primarily responsible for leading load in, installation, setup of scenery, props, other stage elements as well as supervising and training the overhire stage crew in areas of scenery, automation, fly, rigging and stage props. The Head Carpenter shall participate in all areas of production where necessary including but not limited to props, electrics, sound, video or other production needs.  

 

Responsibilities:

  • Setup and strike scenery, properties, soft goods and other stage elements for productions.
  • Working with the scene shop to safely install scenery and properties for productions.
  • Participate as running crew for all productions.
  • Oversee and perform scenic and properties maintenance for productions.
  • Communicate scenery information clearly in collaboration with other production areas for the success of the production.
  • Take responsibility for the cleanliness of the physical stage, grid, loft, stage wings, trap room, and the smooth transition of scenery between the stage and any offstage storage areas.
  • Oversee and train over hire crew as required.
  • Ensure that scenic automated gear is properly and safely installed.
  • Simple fabrication or amendment of scenery pieces as required.
  • Maintain venue tools and equipment.
  • Maintain a list of venue consumables that need to replenish for each season.
  • Attend pre-production meetings and tech notes if required.
  • Any other production related duties as assigned.

 

Qualifications, Education and Experience:

  • 2 plus years of professional experience in theatrical installation, scenic construction, stage supervision in a theater environment (LORT preferred)
  • Hands on leadership, creative problem solving and critical thinking required.
  • Strong verbal, interpersonal communication skills and writing skills. 
  • Demonstrated skills of theatrical carpentry, welding, rigging, automation, knot-tying, soft goods, scenic props, basic scenic paints.
  • Demonstrated skills to operate carpentry hand tools and power tools, ladders and lifts proficiently.
  • Working knowledge of theatrical rigging practices and chain motor rigging. ETCP rigging certification highly desirable.
  • Complete understanding of backstage etiquette. A good working knowledge of technical theatre practices.
  • Capable of understanding and interpreting technical plans, and paperwork.
  • Working knowledge of Microsoft Excel and Word, PowerPoint, Autocad and Vectorworks
  • Valid Drivers’ license and clean DMV record required.
  • This position is physical in nature. The ability to climb ladders, lifts, catwalks, grids, reach above head. Ability to bend, kneel, stoop, push, pull and lift up to 40 pounds and repeatedly ascend and descend stairs is essential.

 

Ability to:

  • Handle oneself in a professional & positive manner whilst working in close collaboration designers, directors, artists and stage managers
  • Work in a detail oriented manner, be resourceful and flexible, and be able to handle multiple tasks simultaneously
  • Organize and communicate information clearly, both verbally and in writing
  • Excellent work ethic and ability to work well in a team.
  • Effectively problem solve and troubleshoot
  • Face demanding situations with tenacity, diplomacy, and sensitivity under pressure
  • Work irregular hours, evening hours, long hours and weekend as required

 

To Apply:

Please send an up-to-date resume and cover letter explaining your qualifications for the position to hr@act-sf.org, with “Strand Rembe Head Carpenter Search” in the subject line.

    Deadline: Open until filled. Position is available immediately.


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A.C.T. was founded in 1965 by William Ball. Edward Hastings, Artistic Director 1986–92. Carey Perloff, Artistic Director 1992–2018. Pam MacKinnon, Artistic Director 2018–Present.

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