A.C.T. commits to being an inclusive institution for all. We are continually upgrading and expanding our accessibility options and offerings for our audience, artists, students, and staff.
ASSISTED LISTENING DEVICES
A.C.T. offers assisted listening devices (ALDs) at both the Geary and the Strand theaters. You may check out a device by visiting the Assisted Listening Attendant in the main lobby of each theater. We offer soft, in-ear pods as well as an induction loop option that will work directly with your hearing device. These listening devices are yours to use free of charge, however we will request and securely hold an ID or credit card for the duration of your time with the device.
We take cleanliness and COVID safety seriously. Each device is sanitized with an antiviral disinfectant before and the end of each performance, ensuring safe and clean devices for everyone.
Tips from our Audience Services staff for a great experience with our ALDs:
• Our Geary devices function based on a visual connection to equipment on the stage and hang beneath your chin. Be sure that you don’t inadvertently cover it with a scarf or other clothing item. If you notice that your sound quality has grown weak, sounds like static, or simply stopped working, check for an obstruction before you leave your seat for help.
• If you use the ear pod option and choose to remove your personal hearing device, please be sure to turn your personal device off before you tuck it away in a secure space. If left on, your hearing device can cause a feedback loop—a loud squealing noise that your neighbors can hear.
• Our staff will be very happy to help you get comfortable with your device at any time. Please don’t hesitate to ask if we may be of assistance.
OPEN CAPTIONED PERFORMANCES
We provide at least one open-captioned performance for each mainstage production on the Geary and Strand stages. The captioning screen is located house left and seats are available at a variety of price points.
Freestyle Love Supreme open captioned performance: Saturday, February 12, 2022 at 2 p.m.
Fefu and Her Friends open captioned performance: Saturday April 23, 2022 at 2 p.m.
The Lehman Trilogy open captioned performance: Saturday May 14, 2022 at 1 p.m.
Soul Train open captioned performance will be announced at a later date
CAPTIONED VIDEO CONTENT
All video content on our website and YouTube channel has captions available to turn on and off according on your need.
We provide easy ticket booking over the phone, website, or in person, depending on your preferred communication method. Both the Geary and Strand box offices feature dropped counters for wheelchair users. We offer a variety of ticket prices for all budgets, with tier 4 pricing available at all levels of the theater.
Our website complies with the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines define how to make web content more accessible to people with disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
We provide ADA seating at every level in each theater.
Single-user restrooms (or family restrooms) are available in each space. At the Geary Theater, these restrooms are located on the fifth floor, accessible by elevator or staircase. At the Strand Theater, these restrooms are located on the lobby level.
CONTENT DISCLOSURES AND TRIGGER WARNINGS
We want you to feel safe during your performance, so we provide multiple levels of description of the show, including anything you may find alarming—from general content disclosures found on each show page, to highly detailed information that you can access through the box office.
READ THE SCRIPT
If you find it helpful, we have copies of the script available before your performance. Contact the box office for more information.